IT SERVICES

Setup AUD email on your mobile device

1. iPhone/iPad

Go to your device"s Settings, scroll down, and tap Mail > Accounts > Add Account.

 

Select Exchange (or Microsoft Exchange).
 

Enter your AUD email address, password, and a description of your account. Tap Next.

 

If you"re prompted to enter server settings, enter the following and tap Next, and then click Sign In

The Mail app may request certain permissions such as accessing your calendar and contacts. To agree, tap Yes.

Then choose the apps you want your email account to sync with your iOS device and tap Save.

 

2. Android

 

Before you begin, update the Gmail app to the latest version:

1. Open the Google Play Store app on your phone or tablet.

2. Type "Gmail" into the search bar and then select Update.

   Note: If the update option is not available, you"re already on the latest version.

Open the Gmail app.

Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Microsoft 365.

��

Enter your AUD email address and tap Next.

Enter your password and tap Next.

Follow steps for your account type:

Microsoft 365 work or school: you may see a Redirect request screen. Tap OK.

 

 

On the Incoming server settings screen, change your server to outlook.office365.com.

Follow any prompts you may get for security or device permissions, sync settings, and more.

If you have a Microsoft 365 work or school account, you may also be asked to confirm Remote security administration and approve additional security measures. In this case, choose OK or Activate.

Go to the inbox you just set up. If you see an email that says "Action Required to Sync Email," open it and tap Use another Mail app instead.

If you don"t see this message and emails are syncing, skip this step.

Pull down the Android notification bar by swiping down from the top of your screen.

 

If you see a notification that reads "Unable to sync calendar and contacts," tap it. Then tap Allow to give access and you"re done!